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My Numbers

Your Numbers

# of callers on hold per day

Business days per monthx

Callers per month=

Average hold time
(45 sec. = 75% of 60)=

Minutes of hold time=

Hours per month of hold time
This is an asset you own!=

How Many Callers

Callers per month

% of response resulting in new sales
(16-20% national average)¹x

New Sales per month=

Average Salex $

Number of locations

Potential increased monthly sales= $

Potential increased yearly sales= $

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Other Key Benefits of On-Hold Messaging:

¹Stan Rapp & Tom Collins of Maximarketing, cited by Premier Technologies.