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As we celebrate year 23, On-hold Media Group believes more strongly than ever in the power of on-hold messaging, having delivered over 100,000 on-hold messages nationwide. Since launching our company in January, 2001, we have focused on efforts toward the continual advancement of The Shuffle, our online Content Management System. This effort gives our customers the most user-friendly, automated, web-based experience for producing and delivering new on-hold messages with intuitive impact!

We understand that most advertising mediums cast a wide net with hopes to catch a few readers or viewers as they randomly pass by. But On-hold Media Group provides a distinct difference - a targeted direct connection to your existing and potential customers with each call to your business or professional practice, One Caller At A Time. With On-hold Media Group you will always have the opportunity to inform your callers about new products and services, and remind them of the benefits they'll realize from their valued relationship with you.

OHMG          OHMG         OHMG 22 Year Anniversary    OHMG          OHMG

Why On-Hold Marketing?

  • It's the most cost-effective form of advertising.
  • It provides an affordable solution to announce company information and products.
  • 7 out of 10 callers are placed on-hold. After 60 seconds, over half of those will hang up on "dead air." On-Hold Media Group's professional messages reduce that to just 2%.
  • 34% of callers who hang up will NOT call back
  • On-hold messaging increases the amount of time callers are willing to spend on hold 15-35%
  • Increase revenue potential - Click here to see for yourself

Why On-Hold Media Group?

On-Hold Media Group has invested over 22 years creating the most advanced "Content Management System" (CMS) technology to deliver a highly scalable, user-friendly experience, message production and delivery system.

Our professional writers and voice talent assure that the on-hold content your callers hear will deliver maximum effectiveness to insure desired results.

We maintain relationships with hundreds of industry professionals to provide economies of scale and unsurpassed product/service-focused content.

Next Level Shuffle™ Technology

  • The On-Hold Shuffle™ system automatically creates future on-hold messages from a playlist you create in just minutes online.
  • Select scripts from your libraries to create your playlist. Designate Priority scripts, and start/end dates if needed.
  • Audition and add as many music tracks as you like from nearly 300 selections
  • Enjoy automatic production updates weekly, bi-weekly, or monthly.
  • Fresh ideas—fresh sounds. Shuffle makes it happen!

Success Stories

"[Re: creating custom music tracks in the Production Wizard to promote the appearance of the band, “Trampled Under Foot” at an upcoming conference.]


Thanks so much for your work on those killer sound tracks on our “Trampled Under Foot” music! All of your cuts are phenomenal - and capture that Blues spirit we really wanted to showcase. I can't wait to hear them played over the phone. I think I might call myself just to hear it! Very good job on making us sound good.

Your assistance in achieving this personalization is fabulous. I'm very pleased with the efforts of everyone at the company to help us promote this conference. You make us feel important. Thank you!"

Miranda Bickford
Marketing Coordinator
NACM South Atlantic

"Several months ago our previous on-hold provider stopped working. So we reached out to On-Hold Media Group and never regretted our decision. Their proactive customer support team helps us in a lot of ways. After the holidays, I forgot to change our production back from the holiday music and scripts. But they didn’t, I got an email and notified me that the change was done. This to me demonstrates that they are concerned about our business succeeding. Also, the ease of creating and modifying a script is painless; I seldom spend more than 5 minutes when creating one. As the sales manager for a small electrical distributor, I remind my sales people what is being promoted with their online Production Wizard. I have heard several inquires came on the products and services that are contained on our production scripts. A big “THANKS” to On-Hold Media Group for their great customer service and innovative on-hold system! "

Patrick Presto
Sales Representative
Stokes Electrical Supply

"As the Marketing Manager of Shepherd Electric Supply, I was involved and responsible for the productions from the very beginning of our association with On Hold Media Group. Initially, we used in our main location in Baltimore, MD. As we have grown, we now utilize this service in all four of our locations in the MD-VA-DC area.

Without exception, each individual that I have communicated with at has been incredibly helpful, patient and prompt in completing our requests. When the need arose to create Custom Scripts with High Priority, the team ALWAYS came through for us. And as a member of IMARK, we are very pleased to be dealing with an IMARK Service Provider."

Candy Winegrad
Marketing Manager (now Profitability Director)
Shepherd Electric Supply

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